GCOC · Network Dashboard

Store Performance Click column headers to sort · YoY vs same period last year

Rank	Store	Cars	Cars YoY	Revenue	Rev YoY	Avg Ticket	Ticket YoY	NOCR/Car	NOCR YoY	Hours	Rev/Hr	Avg Bay Time	$/Bay-Min	New %	Discounts

Daily Performance Trend

Bay Time vs Avg Ticket One dot per store · dot size = car count · trend line = network-wide regression

Bay Time Buckets Every transaction grouped by service duration · Quick Sale & top-ups excluded

Bay Time	Cars	% of Cars	Avg Duration	Avg Ticket	$ / Bay-Min	Total Revenue

Empty Bay Time Capacity (bays × open hours) − occupied service time · open hours derived from employee shifts

Store	Capacity (bay-hrs)	Occupied	Empty	Utilization

When Are Bays Empty? Empty bay-hours by day & hour · darker = more idle capacity

Store

Network Recommendation Conversion Offered = declined + sold · Network-wide

Service	Offered	Declined	Sold	Conversion	Rate

Store Service Penetration Actual % vs network goal · ■ at/above goal ■ below goal

Hourly Traffic Avg cars per slot · Day of week × hour · Helps with scheduling

Fewer More

Employee Performance

Click headers to sort · NPS = % promoters − % detractors

Employee	Store	Hours	Cars	Cars/Hr	Revenue	Rev/Hr	NOCR/Car	NOCR/Hr	Commission	Comm/Hr	Avg Bay Time	$/Bay-Min	Avg Ticket	NPS	Surveys	G Rating	G Reviews